Defensiveness is usually a natural reaction when something happens that doesn’t meet your expectation of how someone should treat you.

Defensiveness is usually a natural reaction when something happens that doesn’t meet your expectation of how someone should treat you.
I actually don’t know anyone who goes around in the world thinking “I wonder who I can offend next”.
After a while, you’ll secure a fine collection of co-dependent, emotionally dead, unproductive, non-contributors that are easy to manipulate using these proven techniques.
Trust is the corner stone of effective teams, but nobody seems to know how to build it intentionally.