Defensiveness is usually a natural reaction when something happens that doesn’t meet your expectation of how someone should treat you.
After a while, you’ll secure a fine collection of co-dependent, emotionally dead, unproductive, non-contributors that are easy to manipulate using these proven techniques.
"You are doing the most important work of your life here at John Deere"
Most people don’t really believe Collaborative Conflict is possible… but it is. In fact it’s a necessary, even critical part of effective team dynamics.
What works for Peter may not work for Pauline. Many business leaders believe that one size fits all.
High personal performance and humility are also two things that always go together. Without humility you will view constructive feedback as a personal attack.
I have heard it said the courage is the core virtue that enables team performance.